SUDHARSHAN, G.M.; M B, ANAND; NAGARAJA, S.R. CUSTOMER SATISFACTION TOWARDS HOSPITALS , A STUDY ON SELECTED HOSPITALS AT SHIVAMOGGA CITY. Innovare Journal of Business Management, [S. l.], v. 1, n. 2, p. 1–4, 2013. Disponível em: https://www.journals.innovareacademics.in/index.php/ijbm/article/view/245. Acesso em: 13 mar. 2026.